How do I close or cancel my account?

To initiate account closure, follow these steps:

1. Log in to your SecureSave account
2. Click your name in the upper right corner of your screen
3. Select “Account settings”
4. Scroll down to the “Account closure” section
5. Click “Close my account”
6. Select a reasoning for closing your account, then click ”Request account closure”

Important notes: To complete account closure, the account balance must be $0 for 30 consecutive days. If you have a balance, you will need to transfer it to your linked bank account.  If any funds are deposited by your employer during this timeframe, these funds will also need to be claimed and the 30 day closure period will restart. Once your balance has been $0 for 30 days you will receive a confirmation email closure. 

You will be able to log in to your account through the next tax year for any documentation for you.